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HubSpotSupportHubSpot Claude Skills for Repeatable Marketing Processes
HubSpot Claude skills turn one-off AI prompts into repeatable marketing processes. A practical guide for leaders scaling operations and proving ROI.
5 mins
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Engagement Studio Webinar: How to Plan & Build Event Programs
When it comes to event marketing, it’s no longer enough to send a few promotional emails and hope people show up. To truly drive registrations, engage attendees, and deliver measurable results, you need an efficient, personalised approach - one that takes full advantage of automation tools like Salesforce’s Engagement Studio.
Triana Jarman
3 mins
Why Marketing Cloud Advanced is a Game-Changer for Marketers
Announced at Dreamforce 2024, Salesforce has launched Marketing Cloud Advanced, a new edition designed to offer more robust, scalable, and intelligent marketing capabilities.
Tom Ryan
4 mins
Grab the Salesforce Engagement Studio Cookbook [eBook]
Mixing Salesforce Engagement Studio with cooking analogies isn’t how we’d typically share valuable information, but somehow it works and here we are. Our new ‘Engagement Studio Cookbook’ contains delectable recipes for automated marketing programs.
Anton Minnion
2 mins
Salesforce Marketing Cloud API: A Newbie’s Guide
If you’re using Salesforce Marketing Cloud, chances are you’ve heard about the Salesforce Marketing Cloud API. For many marketers, the concept of an API may seem overwhelming, but in reality, it’s a powerful tool that allows you to unlock the full potential of your Marketing Cloud platform.
Anton Minnion
4 mins
Classic vs Lightning Email Builder in Salesforce Account Engagement
If you’re using Salesforce Account Engagement (formerly Pardot), you’ve likely come across two different email builders: the Classic Email Builder and the Lightning Email Builder. Depending on which builder you are used to, you may feel apprehensive about using the other one, but each offers distinct features that can significantly impact how you create and manage your email marketing campaigns.
Triana Jarman
6 mins
5 Must-Have Sales Cloud Dashboards & Reports
As artificial intelligence dominates discussion in the world of tech, it’s easy to get caught up in the buzz around what’s possible with marketing automation campaigns. At the same time, many customers are forgetting to address the basics of their accounts first. Specifically, are you able to report on current activity and performance with Sales Cloud dashboards and reports?
Jake Harrison
3 mins
How Salesforce Combats Generative AI Concerns
A recent Salesforce State of Marketing Report found that 88% of marketers worry about missing out on generative AI’s benefits, with sales and service teams not far behind. Nonetheless, they also have concerns around data integrity, accuracy, and more. Fortunately, when it comes to AI in marketing automation, Salesforce is a leader.
Tom Ryan
6 mins
How to Unify Marketing Cloud Data with Third-Party Systems
We’ve all been there: running marketing and advertising activities across multiple channels, each one storing contact data and analytics in siloes. Combining disparate data is a headache, with only 31% of marketers fully satisfied with their ability to unify customer data sources, according to the latest Salesforce State of Marketing Report.
Anton Minnion
4 mins
How to Send a Permission Pass Email in MCAE
Sometimes called a ‘re-engagement email’ a permission pass email is the best way to confirm subscribers in Marketing Cloud Account Engagement (MCAE) still want to hear from you.
Supan Maniar
5 mins
MarCloud Academy for New Salesforce Talent
Getting into a Salesforce career is more challenging than ever, yet the demand for Salesforce talent continues to grow. There’s a huge opportunity for those with an interest in consulting, marketing technology, and working in fast-paced environments, if they can secure the right level of training and experience.
Tom Ryan
3 mins
How Salesforce Helps Marketers Adopt AI
In a recent ‘State of Marketing Report’, Salesforce found that implementing and leveraging artificial intelligence (AI) is both the top priority and biggest challenge for marketers. So how does Salesforce use AI to support customers, and are you keeping up?
Chris Thompson
4 mins
What is a Data Extension in Marketing Cloud?
Marketers using Salesforce Marketing Cloud don’t need to be data scientists. However, there’s no denying that you can do more with Marketing Cloud Engagement when you understand the ways and whys of data modelling. One of the first questions we receive when a client is inexperienced with the platform is: what the heck is a ‘Data Extension’?
Tom Ryan
3 mins
Marketing Cloud Growth Launches in EMEA
The newest Salesforce marketing automation software, Marketing Cloud Growth, was released in North America in early 2024 and now, its highly anticipated EMEA launch has arrived.
Tom Ryan
2 mins
Salesforce Career Paths: Which is Right for You?
Demand for Salesforce talent isn’t slowing. With a global ecosystem, and generative AI tipped to boost company performance further, adoption of Salesforce software continues to increase. This means now is an excellent time to consider Salesforce career paths.
Tom Ryan
5 mins
How Does Marketing Cloud Use AI for Better Personalisation?
Customers have had access to Salesforce Marketing Cloud AI features for years. However, with the introduction of Einstein GPT, artificial intelligence is becoming more deeply embedded in account features. One benefit of this is improved personalisation.
Chris Thompson
4 mins
