For innovative Marketing Cloud solutions visit MarCloud Technologies

Pardot & Marketing Cloud for Communications

Connecting and improving your tech stack to enable better communication with prospects and customers.

Request a quote
Illustrated characters shaking hands

Supporting businesses like yours

tyntec colour logo
Sinch logo
CloudCall Logo
M247 logo

How it works

  1. Desk Character Image

    Implementation

    We get Marketing Cloud set up and running in 7-10 days and work with you on pulling key information from Salesforce that will drive personalised communications with your customers. A good implementation is vital to long-term success so that you have a more efficient, compliant and smooth-running account.

  2. Business Services Image

    Insights

    Here we map each customer journey and work out what the key buying signals are, even tracking those looking to leave for another provider so we can work on retention programs. We pull key data points, like number of logins to your customer portal, last invoice, or monthly usage, into Pardot or Marketing Cloud, enabling us to see pipeline and churn rate.

  3. Case Studies Image

    Prospect journeys & customer retention

    Once systems are fully integrated, we can look at using this data and utilise the power of Pardot’s Engagement Studio to send the right message to the right people at the right time. This needs to be fully mapped to be successful but with a bit of planning, you can start to run automated educational, retention, upsell and even customer satisfaction programs.

  4. Reporting Character Image

    Reporting & analytics

    We’ll use the power of Salesforce Data Cloud or Tableau to set up reports that show you where the most revenue is coming from and if your marketing activity is having any impact on the overall customer journey. Ultimately, you’ll be able to determine the ROI of your marketing and automation activities.

Why MarCloud?

Illustrated character next to conveyor belt

Marketing Cloud improves lead nurture for communications

In a highly competitive industry that’s constantly changing, it’s crucial to connect your systems so you can stay ahead of the game. With the power of Pardot and Salesforce, we can use data and interactions on your proprietary platform to automate tailored messaging that retains business and ensures a positive CSAT score. Seamless integration is key for an industry that needs to practice what it preaches.

With experience in using Pardot for communications companies, we’re experts in maximising the potential of automated marketing so you can connect better with customers.

Get in touch
Communications Image

How we work

At MarCloud, we align our three-step methodology with what has been proven to work; gathering insights to inform marketing activity, then reporting and evolving with an agile focus on continuous improvement. Our approach is simple because the systems you work with are so complex. Don’t take our word for it though, check out some of our winning case studies.

See case studies

Our company has been struggling with an incorrect setup of our Pardot workflows and content download processes. We hired Tom and his team to help us set up these processes in a cleaner and more efficient way, and they did an excellent job!

— Flora, Website Administrator, Ecosio

Ready to talk?

Send a message to our team of consultants, with a brief overview of the type of support you’re looking for. One of the MarCloud experts will respond very soon!

Illustrated character with office dog sat at desk