Recently, I hosted a Marketing Cloud webinar that demonstrated how to run your entire marketing approach via integrated Salesforce products.
Tom Ryan
2 mins
For those who don’t know me, I’m Tom Ryan, Founder and CEO of MarCloud Consulting. Recently, I hosted a Marketing Cloud webinar that demonstrated how to run your entire marketing approach via integrated Salesforce products. In essence, doing all your marketing through one comprehensive platform.
To clarify, by Salesforce products I mean Sales Cloud and Marketing Cloud, including Pardot aka Marketing Cloud Account Engagement (MCAE), and B2B Marketing Analytics. With these tools under your belt, you can support the complete customer journey. As proof, in the webinar, I showcased a full journey from MCAE, to Sales Cloud, to Marketing Cloud Advertising, to B2B Marketing Analytics.
If you missed the live webinar, you’re in luck. I recorded it to share with the world in this blog post. Here’s a breakdown of the video contents:
Want to jump in? Hit play on the Marketing Cloud webinar below:
In case you’re in a hurry or want to skip ahead to a particular topic, here are the key timestamps:
03:17 - Definitions: the name changes
04:37 - The customer journey - illustrating the overlap between the platforms
06:28 - MarCloud customer journey example
07:17 - Campaign hierarchy - underpinning reporting and ROI tracking
09:10 - Content for marketing automation
10:44 - Lead assignment - Pardot is the lead filter, not Sales Cloud!
14:45 - MCAE integration with Slack
15:30 - Demo #1 - custom solution for UTM parameters in prospect records
22:36 - Demo #2 - Sales Cloud actions for MCAE with a cold lead example
28:42 - Demo #3 - Ad Studio integration with Pardot and Sales Cloud
36:20 - Demo #4 - Analytics for tracking campaigns with multi-touch attribution
39:04 - MarCloud innovations - on-demand training, and the Pardot Prospect Scanner
40:41 - Webinar attendee questions
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Founder & CEO of MarCloud, Tom has been on both sides of the fence, client-side and agency, working with Salesforce platforms for the best part of a decade. He's a Salesforce Marketing Champion and certified consultant who loves to co-host webinars and pen original guides and articles. A regular contributor to online business and marketing publications, he's passionate about marketing automation and, along with the team, is rapidly making MarCloud the go-to place for Marketing Cloud and Salesforce expertise. He unapologetically uses the terms Pardot, Account Engagement and MCAE interchangeably.
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