Don’t you just hate it when you want to quickly find a sentence from the Pardot documentation that validates what you thought, but what you thought would take 2 minutes eventually turns into an endless searching. Let's go over how to save time.
2 mins
This blog was written before Pardot was renamed to Marketing Cloud Account Engagement. You can read more about the name change and what it means here.
Don’t you just hate it when you want to quickly find a sentence from the Pardot documentation that validates what you thought, but what you thought would take 2 minutes eventually turns into an endless pit of searching, worse than any YouTube hole you’ve ever gone through? Before you know it you’ve spent at least half an hour looking at the same articles…
Basically, this happened to me today and I found myself amending such minor keywords on my Google search to find the information I wanted.
It went like this:
Hence this blog. I think I wrote it more for me as I know I’ll be referring back to it at some point, but if I can save just 1 person from that time spent on Google, then I’ll be content with that.
Is empty
Translation: Is your field value empty aka it has literally nothing in it.
Is not empty
Translation: Does your field have something in it.
It’s all going well so far…
Is
Translation: Needs to be a perfect match (even upper/lower case)
Isn’t
Translation: Anything other than what you chose.
Here we go, the part that cost me 30-60 minutes of my day. Writing this feels like I’m playing a game for the 2nd time through and I’ve got to the final boss. I’ve already beat this boss before, but it still makes me nervous…
Exclusive = the number you type in will be excluded
Inclusive = the number you type in will be included
Greater than (EXCLUSIVE)
Translation: This is an exclusive field which means if you say greater than 2’, then 2’ is not included. It’s like saying anything more than 2, but not 2’.
Less than (EXCLUSIVE)
Translation: Also exclusive. It’s like saying Less than 2, but not 2. So basically 0 or 1’.
Is between (INCLUSIVE)
Translation: This one is inclusive which means if you say is between 1 and 9’ it means 1,2,3,4,5,6,7,8 and 9’
For some reason, date fields have been labeled a lot clearer. So much so, that I don’t really even need to write anything about it! Three simple words that can save someone 30-60 mins of their life (+ the time it took to write this blog).
I’m sure there are other Pardot details that you might be dealing with too, so drop me a message. Let’s work through it together.
Founder & CEO of MarCloud, Tom has been on both sides of the fence, client-side and agency, working with Salesforce platforms for the best part of a decade. He's a Salesforce Marketing Champion and certified consultant who loves to co-host webinars and pen original guides and articles. A regular contributor to online business and marketing publications, he's passionate about marketing automation and, along with the team, is rapidly making MarCloud the go-to place for Marketing Cloud and Salesforce expertise. He unapologetically uses the terms Pardot, Account Engagement and MCAE interchangeably.
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