That’s a question we answer in our free eBook: A Guide to Agentforce & Einstein for Marketers.
Because while Salesforce AI is designed to help marketing teams like yours do more with less - less time, less effort, and less second-guessing - getting to grips with the features and terminology can be difficult.
While legacy customers have been using Einstein for years to draw AI-powered insights, in 2024 Salesforce launched Marketing GPT, quickly followed by Agentforce, which has received huge fanfare and completely changed the game.
As tends to be the case for Salesforce customers, this succession of AI tools has caused some confusion. So, as Salesforce Partners laser-focused on delivering ROI for clients, we’ve penned an eBook to explain it all.