What is Experience Cloud?
Experience Cloud (formerly Community Cloud) is Salesforce’s platform for building digital experiences.
Whether you want to create a customer support portal, a partner collaboration site, or even a forum for your employees, Experience Cloud provides the tools to make it happen. It helps businesses engage with customers, partners, and employees by creating branded, personalised spaces. Experience Cloud is fully integrated with Salesforce CRM, so data and processes from across the business can easily be surfaced in one place, making communication and collaboration smoother than ever.
Capabilities & More information
Capabilities of Salesforce
With Salesforce Experience Cloud, customers have access to:
- Customised portals for customer, partner, and employee engagement
- Pre-built templates to get sites up and running quickly
- Seamless integration with Salesforce CRM for unified data access
- Tools to personalise content and experiences for different users
- Social collaboration features for real-time interactions
- Secure sharing of data and files across teams and stakeholders
- Mobile-optimised sites for on-the-go access
- Reporting and analytics to track engagement and performance
Learn more about Salesforce
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