What is Salesforce Agentforce?
Agentforce is Salesforce’s AI-powered platform that empowers businesses by deploying smart agents capable of autonomously handling tasks across diverse business operations.
Imagine having a virtual assistant that never rests, analyses customer interactions, and takes immediate action to enhance workflows and drive better results.
Agentforce is a cutting-edge tool that integrates effortlessly with Salesforce’s suite of products, including Sales Cloud, Marketing Cloud, and Service Cloud. Its value lies in its ability to centralise and automate typically tedious or time-consuming marketing operations, while adding to the personalisation of each customer’s journey. For marketers, this translates to less time on tasks and more time dedicated to strategic thinking.
Capabilities & More information
Capabilities of Salesforce
Salesforce Agentforce makes it possible to:
- Deliver 24/7 customer engagement
- Personalise marketing campaigns
- Auto segment prospects
- Intelligently score leads
- Quickly execute time-consuming tasks
- Process structured & unstructured data
- Analyise and create reports
- Build & send emails
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