Salesforce Marketing Cloud Support
Need help figuring out and using Salesforce Marketing Cloud? We have certified experts on our team.
Why work with a Marketing Cloud consultant?
Make sense of the modules
Depending on your setup, there are a host of different Salesforce Marketing Cloud modules that your business may have access to. Work with a Marketing Cloud consultant on strategy and best practices for using these with an integrated approach.
Support the internal team
External resources are always a great way to support in-house marketing teams with automation – especially as you scale up. Having certified Salesforce Marketing Cloud experts on your team saves time and mistakes while delivering results faster.
Coding & technical support
While Salesforce provides a good level of support for technical issues, a Salesforce Marketing Cloud consultant knows your business and objectives, so the technical support and guidance we provide is always tailored to you. We can even code your assets too!
What we do
Integration with Salesforce
Most Salesforce Marketing Cloud users have Salesforce as their chosen CRM. These systems are strongest when they are fully connected and accurately sharing data… but that’s often not the case. MarCloud experts can ensure your platform integrations are setup correctly and that your marketing ecosystem is running in the best way possible.
“MarCloud Consulting was the best solution on getting our company on track and compliant with with EU-GDPR”.
Angela, Salesforce CRM Owner at Siemens Logistics
Admin & campaign management
Our way of working is easy. We use a project management tool where you can raise a ticket, chat to us fluidly, add attachments etc. We can help with ad-hoc admin tasks, upskilling the team, managing Data Extensions, and end-to-end campaign planning, management and reporting. We work flexibly with you to deliver the support that you most need.
“They’ve not only demonstrated a firm grasp over Pardot + Salesforce that results in creative custom solutions that fit our current setup but also have shown an incredible dedication to responsive and thorough client management.”
Julie, Associate Product Manager at Common
Custom coded assets
Creating on-brand, beautiful email marketing templates for Salesforce Marketing Cloud is one of our strong points. Share your design with us or ask us to custom design an asset and we’ll deliver a template that’s responsive and built to withstand the typical quirks of ESPs.
“Within the first week of partnering with MarCloud, they felt like an extension of our team and were just as invested in the success of this project as we were.”
Mackenzie, Director of Demand Generation at eGym
Flexible options for Marketing Cloud support and consulting
Retainer
Sign up to an ongoing support package on a 3-month, 6-month or 12-month term:
- Growth Retainer:
- Marketing Cloud troubleshooting and support
- Marketing Cloud troubleshooting and support
- Plus Retainer:
- Marketing Cloud troubleshooting and support
- Campaign management and execution
- Marketing Cloud training
- Datorama
- Sales Cloud support related to Marketing Cloud
- Premium Retainer:
- All of the above
- Business Unit support and architectural design
- Multi-country / business stream support
- Sales Cloud admin support
- API Integration support
- CloudPages, preference centres, emalil development (HTML/CSS/JS/AMPscript/API’s)
Projects
Let us bring our knowledge to the table to help you get to where you want to be.
- Anything Marketing Cloud related. We mean it.
- Datorama. Let’s get those reports working for you.
- Business Unit setup and architectural design.
- Development. HTML, CSS, AMPscript, JS, API integrations, that sort of thing.
- Lead qualification and management processes.
- Bespoke Scoping & Solution Architect
- Anything else Marketing Cloud or Sales Cloud related, throw it at us.
People are talking
No matter the question we have, the team has a solution. They’ve saved me countless hours and, by avoiding an expensive hire, many dollars, too.
On top of that, they’re patient, fun to work with, and super understanding. If your business needs Pardot to thrive, and if you’re anything less than a Pardot/Salesforce wizard, MarCloud can help you!
Mike
Marketing Director at KirkpatrickPrice
They’ve not only demonstrated a firm grasp over Pardot + Salesforce that results in creative custom solutions that fit our current setup but also have shown an incredible dedication to responsive and thorough client management.
Julie
Associate Product Manager at Common
It has been great working with Tom at MarCloud Consulting. He’s a real expert in all things Pardot and has helped our company tackle individual issues as well as recommend best practices, following a thorough audit. I would recommend anyone trying to get grips with Pardot!
Suvi
Senior Marketing & Communications Manager at Freedom
