Marketing Cloud support that you can rely on

Need help figuring out and using Salesforce Marketing Cloud Engagement? We have passionate, certified experts ready and waiting to share the workload, with flexible retainer packages.

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Marketing Cloud consultants on your team

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Making sense of modules

Depending on your setup, there are a host of different Salesforce Marketing Cloud modules that your business may have access to. Work with a Marketing Cloud consultant on strategy and best practices for using these with an integrated approach.

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Support internal teams

External resources are always a great way to support in-house marketing teams with automation – especially as you scale up. Having certified Salesforce Marketing Cloud experts on your team saves time and mistakes while delivering results faster.

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Coding and technical support

While Salesforce provides a good level of support for technical issues, a Salesforce Marketing Cloud consultant knows your business and objectives, so the technical support and guidance we provide is always tailored to you. We can even code your assets too!

How we help

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Technical checks & integration

Most Salesforce Marketing Cloud users have Salesforce as their chosen CRM. These systems are strongest when they are fully connected and accurately sharing data… but that’s often not the case. MarCloud experts can ensure your platform integrations are setup correctly and that your marketing ecosystem is running in the best way possible.

MarCloud Consulting was the best solution for getting our company on track and compliant with EU-GDPR.

— Angela, Salesforce CRM Owner, Siemens Logistics
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Admin and campaign management

Our way of working is easy. We use a project management tool where you can raise a ticket, chat to us fluidly, add attachments etc. We can help with ad-hoc admin tasks, upskilling the team, managing Data Extensions, and end-to-end campaign planning, management and reporting. We work flexibly with you to deliver the support that you most need.

Our Pardot & Salesforce integration has come on leaps and bounds with MarCloud guiding us through. Excellent service.

— Abby, Head of Marketing, Smart Group
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Custom-coded assets

Creating on-brand, beautiful email marketing templates for Salesforce Marketing Cloud is one of our strong points. Share your design with us or ask us to custom design an asset and we’ll deliver a template that’s responsive and built to withstand the typical quirks of ESPs.

The team at MarCloud has provided us with a level of guidance and expertise that is unrivaled. Whether wrestling with native support, or trying to hunt down solutions through Google searches and video tutorials, we were always unsatisfied with results and we really were unable to tap into Pardot’s full capabilities. With MarCloud’s help, though, we’ve been able to get caught up on best practices, and we’re already seeing results. No matter the question we have, the team has a solution. They’ve saved me countless hours and, by avoiding an expensive hire, many dollars, too. On top of that, they’re patient, fun to work with, and super understanding. If your business needs Pardot to thrive, and if you’re anything less than a Pardot/Salesforce wizard, MarCloud can help you!

— Mike, Marketing Director, Kirkpatrick Price

Flexible Marketing Cloud support

Retainer

Sign up to an ongoing support package on a 3-month, 6-month or 12-month term.

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Growth Retainer: 

Marketing Cloud troubleshooting and support

Plus Retainer: 

Marketing Cloud troubleshooting and support
Campaign management and execution
Marketing Cloud training
Datorama
Sales Cloud support related to Marketing Cloud

Premium Retainer: 

All of the above
Business Unit support and architectural design
Multi-country / business stream support
Sales Cloud admin support
API Integration support
CloudPages, preference centres, email development (HTML/CSS/JS/AMPscript/APIs)

Projects

We’ll bring our knowledge to the table to help you get to where you want to be.

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Anything Marketing Cloud related. We mean it. 
Datorama. Let’s get those reports working for you. 
Business Unit setup and architectural design. 
Development. HTML, CSS, AMPscript, JS, API integrations, that sort of thing. 
Lead qualification and management processes. 
Bespoke Scoping & Solution Architect

Anything else Marketing Cloud or Sales Cloud related, throw it at us.

Ready to talk?

Send a message to our certified Salesforce consultants with a brief overview of the support you need. One of the MarCloud team will respond to arrange a 15-minute call.

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