Salesforce Marketing Cloud Support

Need help figuring out and using Salesforce Marketing Cloud? We have certified experts on our team.

Salesforce Marketing Cloud logo and illustration

Why work with a Marketing Cloud consultant?

Make sense of the modules

Depending on your setup, there are a host of different Salesforce Marketing Cloud modules that your business may have access to. Work with a Marketing Cloud consultant on strategy and best practices for using these with an integrated approach.

Support the internal team

External resources are always a great way to support in-house marketing teams with automation – especially as you scale up. Having certified Salesforce Marketing Cloud experts on your team saves time and mistakes while delivering results faster.

Coding & technical support

While Salesforce provides a good level of support for technical issues, a Salesforce Marketing Cloud consultant knows your business and objectives, so the technical support and guidance we provide is always tailored to you. We can even code your assets too!

What we do

Integration with Salesforce

Most Salesforce Marketing Cloud users have Salesforce as their chosen CRM. These systems are strongest when they are fully connected and accurately sharing data… but that’s often not the case. MarCloud experts can ensure your platform integrations are setup correctly and that your marketing ecosystem is running in the best way possible.


“MarCloud Consulting was the best solution on getting our company on track and compliant with with EU-GDPR”.

Angela, Salesforce CRM Owner at Siemens Logistics

Admin & campaign management

Our way of working is easy. We use a project management tool where you can raise a ticket, chat to us fluidly, add attachments etc. We can help with ad-hoc admin tasks, upskilling the team, managing Data Extensions, and end-to-end campaign planning, management and reporting. We work flexibly with you to deliver the support that you most need.


“They’ve not only demonstrated a firm grasp over Pardot + Salesforce that results in creative custom solutions that fit our current setup but also have shown an incredible dedication to responsive and thorough client management.”

Julie, Associate Product Manager at Common

Custom coded assets

Creating on-brand, beautiful email marketing templates for Salesforce Marketing Cloud is one of our strong points. Share your design with us or ask us to custom design an asset and we’ll deliver a template that’s responsive and built to withstand the typical quirks of ESPs.


“Within the first week of partnering with MarCloud, they felt like an extension of our team and were just as invested in the success of this project as we were.”

Mackenzie, Director of Demand Generation at eGym

Flexible options for Marketing Cloud support

Time and materials

Ideal for clients who:

  • Need quick ad-hoc support on demand
  • Want a team to proactively optimise Marketing Cloud throughout the year
  • Lack internal expertise
  • See the long-term goals of marketing automation strategy
  • Is looking for flexibility

 

Retained hours

Ideal for clients who:

  • Have expertise in-house and need a helping hand with best practice
  • Know roughly the amount of support needed

 

Projects

Ideal for clients who:

  • Have a clear scope 
  • Are clear on the deliverables
  • Have skills in-house to maintain Salesforce Marketing Cloud once the project is complete

 

People are talking

No matter the question we have, the team has a solution. They’ve saved me countless hours and, by avoiding an expensive hire, many dollars, too.

On top of that, they’re patient, fun to work with, and super understanding. If your business needs Pardot to thrive, and if you’re anything less than a Pardot/Salesforce wizard, MarCloud can help you!

Mike

Marketing Director at KirkpatrickPrice

They’ve not only demonstrated a firm grasp over Pardot + Salesforce that results in creative custom solutions that fit our current setup but also have shown an incredible dedication to responsive and thorough client management.

Julie

Associate Product Manager at Common

It has been great working with Tom at MarCloud Consulting. He’s a real expert in all things Pardot and has helped our company tackle individual issues as well as recommend best practices, following a thorough audit. I would recommend anyone trying to get grips with Pardot!

Suvi

Senior Marketing & Communications Manager at Freedom

Ready to talk? Drop us a message