As our organization’s marketing department grew and our campaigns become more robust, we desperately needed to incorporate a marketing automation system. With a stale Pardot instance at our disposal, we needed strategic and hands-on expertise to help us map both a long-term and short-term strategy for optimizing Pardot and implementing it alongside our existing sales funnel and processes. Within the first week of partnering with MarCloud, they felt like an extension of our team and were just as invested in the success of this project as we were. They keep even the smallest details/nuances about your organization in mind, are thoughtful and proactive in recommending steps to future proof our systems, and always offer solutions to any challenges we face. I can always count on Jake and Tom to keep track of the details, keep us on course, and consider the implications of every decision that is made.
A few months later, we are still partnering closely with MarCloud. As is often the case, our needs have continued to grow and MarCloud has been swift to pivot and respond to all of our needs. Even serving as a quick sounding board with one-off questions.
I have worked with many agencies in my career and I am incredibly impressed with the level of professionalism, organization, and trustworthiness that MarCloud exudes. They truly make me feel like I am their only client.
Would highly recommend!
Mackenzie Jacobson, Director of Demand Generation at EGYM