of MarCloud projects require a marketing-to-sales handoff redesign
HubSpot technical consulting for when things get complicated
HubSpot is built to be intuitive, but that doesn’t mean it’s always simple. When workflows misfire, reporting doesn’t add up, or integrations aren’t doing what they should, it’s easy to get stuck. Our technical consultants step in to help you fix, optimise, and scale your HubSpot setup.
of accounts we work with have no lead scoring or grading in place
of accounts we see don’t have a robust consent management process
What is HubSpot technical consulting?
HubSpot technical consulting provides expert help with complex technical aspects of using HubSpot so teams can overcome issues, streamline operations, and get more value from their platform. It covers troubleshooting and fixing automation, integrations, and reporting problems, improving account structure and data management, and advising on workflows and best practices to make the system cleaner, more efficient, and easier to scale. Our consultants act as an extension of internal teams, offering tailored support, whether for one-off fixes or ongoing projects, so teams can focus on results rather than technical bottlenecks. MarCloud offers custom and packaged technical support.
HubSpot support package
Add immediate HubSpot resource and expertise for less than the cost of a full-time employee.
Including weekly support calls, hands-on optimisation, Slack support with a 24-hour response SLA, and a monthly audit across Sales, Marketing, and Service Hub, MarCloud's 'always on' support package helps with:
- Account health issues and data quality problems
- Performance trends and reporting
- Email campaign health and deliverability
- Technical setup and workflows
- Attribution and traffic analytics
Solving the technical bits so you can focus on marketing
Most marketers aren’t developers. And you shouldn’t have to be one just to build a functioning automation or sync a third-party tool with HubSpot. Our HubSpot technical consulting service is designed to bridge that gap, giving you expert support with integrations, data management, and workflows, so you can deliver better results.
Fix what’s not working
We troubleshoot issues with automation, integrations, and reporting, whether it’s a sync that’s failed, data that’s gone missing, or a workflow that’s not quite working as expected. No need to spend hours trying to diagnose it.
Optimise how HubSpot is set up
Beyond fixing problems, we’ll look at how your account is structured and suggest ways to make it more efficient, with less clutter, cleaner data, better reporting, and smoother operations, so you can scale your automated marketing.
Build technical capability
Working as an extension of your in-house team, MarCloud is here to support with technical and strategic decisions. Through management, or training, we help your team get more confident with the technical side of HubSpot over time.
What’s covered by HubSpot technical consulting?
Every business is different, so we tailor our consulting to your specific needs, whether it’s a one-time fix or ongoing support. Our goal is to make your HubSpot setup cleaner, smarter, and easier to manage, so your marketing efforts don’t get held back by technical bottlenecks.
Workflow audits and troubleshooting
For workflows giving unexpected outcomes, we review your automations, logic, and triggers to make sure everything is firing as expected. If something’s not working, or is working inefficiently, we’ll find it and fix it.
— Mackenzie, Director of Demand Generation, eGym (Fitness technology, Enterprise)Within the first week of partnering with MarCloud, they felt like an extension of our team and were just as invested in the success of this project as we were.
Database management and cleanup
Between duplicate contacts, bloated properties, and stale lists, HubSpot accounts can get messy. We’ll help you get your marketing setup back under control, with best practices for structure, segmentation, and property usage.
— Arek Gralak, Group Business Systems Director, Terrapinn (Events services, Enterprise)Before Data Cloud, we were using around 145% of our storage. Now, we are down to 84% and continue to reduce numbers. MarCloud’s implementation allowed us to remove around 4.5m records that were bloating our CRM into more cost-effective storage.
Custom property and object setup
Need to capture or track something unique to your business? We’ll guide you through creating and managing custom properties or objects in a way that supports your reporting and automation.
— Katie Lukashow, Marketing Director, CultureCraft (Professional services, SME)The MarCloud team is meticulous and results-oriented. They consistently listened to our concerns and developed a completely customized solution. They also took the time to create training tools to ensure we could effectively implement and operationalize the system.
Reporting and dashboard support
If you’re not sure how to surface the insights you need, we’ll build or refine dashboards that give you meaningful views across marketing, sales, and service performance using HubSpot’s reporting tools to their full potential.
— Nicoll, Digital Marketing Manager, Bruntwood (Property management, Enterprise)What sets MarCloud apart from the very few other dedicated Marketing Cloud automation consultancies is their expert-level product knowledge and the fact that they are genuinely great to work with.
Third-party integration support
If your Salesforce CRM or other martech tools aren’t integrated properly with HubSpot, we’ll step in to investigate, reconnect, or reconfigure as needed. We have dedicated integration services to take care of all your account syncing.
— Rosario Garcia, Marketing Automation Manager, Roland DG EMEA (Manufacturing, 50+ employees)Having to manage the hundreds of Account Engagement forms for our EMEA website was often a complex and time-consuming task. We needed a more efficient way to work and MarCloud has helped us to realise this with their solution. We can now spend minutes making changes that previously took hours.
HubSpot technical consulting FAQs
What kind of technical issues can you help with?
We help with anything inside the HubSpot platform, from workflows and forms, to reports, properties, integrations, user setup, and more. If it’s not working properly or could be working better, we’ll help.
Is this a one-time service or ongoing?
Both options are available. Some clients bring us in to solve a specific issue, others retain us for regular support or to work alongside their team long-term
Do we need to give you admin access?
Yes. To troubleshoot and make changes, we’ll need appropriate permissions in your HubSpot account. We’ll guide you through this and follow all data protection protocols.
Can you train our team?
Absolutely. If your team wants to learn how to manage things going forward, we’ll include documentation, walkthroughs, and training sessions as part of the project.
We’re not sure what’s wrong, can you still help?
Yes. You don’t need to know the technical cause of the issue, that’s what we’re here for. Just tell us what’s happening (or not happening) and we’ll dig into it.
Speak with a specialist
Tell us what marketing problems you need to solve, and our certified consultants will respond to arrange a call.
